Community Engagement Specialist - Rexdale

Service Delivery · Toronto, Ontario
Department Service Delivery
Employment Type Full-Time
Minimum Experience Experienced
Compensation $50,000 - $60,000/year

This position works out of two location:  Primarily out of a Rexdale location and also out of our main office at Yonge and Eglinton.  


Main Objective:


  1. The Community Engagement Specialist is a dynamic self-motivated individual that will recruit volunteers to reduce the significant number of children waiting to be matched with a mentor. This role will also build partnerships with organizations that will refer children to our programs.


  1. Minimum Deliverables each year: Recruit a minimum of 100 new adult volunteers each year resulting in accepting 70 each year from that group. Generate at least 50 referrals of families and children/youth from the community in Rexdale.




  • Build and maintain solid, trusting relationships cross-functionally within
  • Be a visible and dynamic ambassador for BBBST in the communities that we have prioritized in Toronto. At this time those communities are Scarborough and Rexdale.  This position will focus on Rexdale.
  • Develop and steward relevant community relationships for recruitment and referrals.
  • Engage in a variety of networking activities in the prioritized communities to promote a volunteer recruitment
  • Develop and implement action plans with strategies to increase awareness of our need for volunteers and opportunities for children/youth
  • Assist in the development of recruitment campaign messaging to produce and distribute print and digital
  • Facilitate information sessions for prospective volunteers and work with BBBST team to facilitate other pre-match training and onboarding
  • Organize, coordinate, and participate in volunteer recruitment fairs and promotion opportunities. This includes opportunities at post-secondary institutions and with other community partners
  • Coordinate space rentals for info sessions
  • Build relationships with referral Partners to encourage referrals of volunteers and children
  • Collaborate with the existing enrollment team to conduct intake and assessment interviews as required.
  • Abide by Big Brothers and Big Sisters of Canada National Standards as required.
  • Attend agency events, and be an ambassador for BBBST as requested
  • Maintain strict confidentiality and adhere to the privacy statement as set out in the Policies and Procedures at Big Brothers Big Sisters of Toronto



Job Qualifications:

  • A post-secondary diploma or degree in a related field (education, social or human services, child and youth work, family studies, etc.). BSW preferred.
  • Minimum 3 years’ experience working with children, youth and/or families.
  • Preference for candidates that live or have lived/worked in Rexdale and have an established network in the community
  • Excellent interpersonal and conflict resolution skills
  • Knowledge of community development/connections is an asset
  • Experience working in a culturally diverse setting
  • Strong organizational skills
  • Demonstrated proficiency with Microsoft office, including Word, Outlook, Excel and power point
  • Ability to work flexible hours including week nights and some weekends as required
  • This position requires in-office work as well as occasional travel within the community being served.
  • Successful Police Clearance and Vulnerable Sector Screening


Note:  Although we have a flexible work policy this position will be required to establish a presence in communities by building partnerships in person.  Travel across the city will be required.  Having a car will be beneficial.  Minimal remote working.


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  • Location
    Toronto, Ontario
  • Department
    Service Delivery
  • Employment Type
  • Minimum Experience
  • Compensation
    $50,000 - $60,000/year